Store/trading name: Chat Douillet

Legal operator: [CONFIRM REGISTERED LEGAL ENTITY/PROPRIETOR AND LEGAL FORM]

Registered/business address: Rue Voie des Vaux [NUMBER], 4420 Saint-Nicolas, Belgium

Enterprise number (BCE/KBO): [NUMBER]

VAT number: [NUMBER IF APPLICABLE]

Other applicable registration particulars: [COMPLETE OR REMOVE IF NOT APPLICABLE]

Customer service email: [SUPPORT EMAIL]

Telephone: [PHONE]

Website: https://zzftad-5v.myshopify.com/

For orders, delivery questions, product concerns, withdrawal or complaints, contact us using the details above. Include your order number where available.

Return destination: [COMPLETE RETURN ADDRESS]. See our Return, Withdrawal and Refund Policy for instructions and your rights.

If a consumer complaint remains unresolved, you can seek information and assistance from the Belgian Consumer Mediation Service at https://consumerombudsman.be/. [VERIFY COMPETENT ADR BODY AND ANY PARTICIPATION OBLIGATION/COMMITMENT FOR THIS BUSINESS BEFORE PUBLISHING.] This does not restrict access to the courts.

Owner implementation notes — do not publish

1. Replace all bracketed fields. The privacy and cookie pages remain drafts until actual providers and settings are checked.
2. Verify the full address, registration details, support email and phone. A trading name alone may not identify the legal seller.
3. Confirm return-postage responsibility and publish the actual destination before sales. An overseas return destination can materially affect the cost to customers.
4. Implement the online withdrawal function required by the applicable rules implementing Directive (EU) 2023/2673, applicable from 19 June 2026: prominent access during the withdrawal period, identification of the contract, confirmation step and prompt acknowledgement on a durable medium. A policy link or ordinary contact form alone may not satisfy this.
5. Ensure optional tracking waits for valid consent where required and that withdrawal of consent works. Cookie wording cannot fix incompatible tracking settings.
6. Align checkout, product pages, confirmation emails and these policies. Verify prices/taxes, import charges, payment acceptance and delivery estimates with the supplier.
7. Check the legal and language requirements of each targeted country; English drafts do not establish worldwide compliance. Obtain Belgian legal review before launch, especially for international sales and dropshipping.
8. Do not add the former EU ODR platform link without checking current arrangements; it is not included here.