Politique de confidentialité

Who is responsible

Chat Douillet [FULL LEGAL ENTITY/PROPRIETOR], Rue Voie des Vaux [NUMBER], 4420 Saint-Nicolas, Belgium, is responsible for the personal information processed for the purposes described here. Contact: [SUPPORT EMAIL].

Our store uses Shopify to provide its ecommerce platform. Other providers used by the store are identified below. Their respective roles depend on the service they provide.

Information and purposes

We process the contact, billing, delivery, order and correspondence details you provide to fulfil purchases and handle support. Technical and transaction information may also be received from Shopify, payment services and delivery partners.

Order fulfilment relies on performance of our contract; required tax records rely on legal obligations; proportionate security and fraud prevention rely on our legitimate interests. Optional marketing and non-essential tracking use consent where required. Essential order details are necessary to fulfil a purchase.

[COMPLETE: Verify exact payment data received, device/log data, account data, fraud checks and each additional purpose against your installed services. Add each purpose's legal basis.]

Service providers and international processing

Relevant information is shared with Shopify, payment providers, fulfilment suppliers, carriers and professional advisers as needed for their services. We may disclose information to public authorities when legally required.

Dropshipping suppliers receive the delivery and order information needed to ship your purchase.

[COMPLETE: Identify actual provider categories/names, countries, controller/processor roles, and the safeguards used for transfers outside the EEA, including how to obtain a copy. Do not claim a transfer mechanism without verifying it.]

Retention and protection

[COMPLETE: Set actual retention periods or meaningful criteria for order/tax records, enquiries, accounts, marketing records and technical logs. Verify legal recordkeeping periods for the business.]

We use appropriate organisational and technical safeguards to protect information. No transmission or storage system can be guaranteed completely secure.

Your choices and rights

Subject to legal conditions, you can request access, correction, deletion, restriction or portability, object to processing, and withdraw consent. You can object to direct marketing at any time. Withdrawal does not affect earlier lawful processing. Contact [SUPPORT EMAIL]. We normally respond within one month; we explain any permitted extension.

You may complain to the Belgian Data Protection Authority or another competent supervisory authority. Belgian authority: https://www.dataprotectionauthority.be/.

[COMPLETE: Describe any solely automated decisions with significant effects, their logic and consequences, or state that none occur only after checking fraud/payment and other systems.]

Marketing and cookies

[COMPLETE: Describe only the email/SMS marketing actually used, consent collection and unsubscribe method.]

Cookie information and preferences are available at [COOKIE POLICY LINK] and [COOKIE SETTINGS LINK]. Changes to this policy will be dated here, with further notice where required.